Profitable Hospitality Podcast

Becky McCray is bubbling with enthusiasm about the possibilities for food startups and pop-ups in small towns and rural areas. She regularly tours through the US and Canada, energising and inspiring communities to activate their main streets and empty buildings. Food is an essential part of that strategy.

Ken Burgin talked with Becky about locating businesses within museums and public spaces, using empty restaurants, sampling events, food trucks, cutting through regulations and low-cost ways to promote a new business. This is an interview that will definitely inspire you – make sure to download the 101 Tiny Business Ideas from her website.

Direct download: 260_Talking_About_Low-Budget_Food_Start-ups.mp3
Category:business -- posted at: 9:00am AEDT

Taco Bill restaurants have been a success in Australia for more than 50 years - they are still fresh, modern and popular. In this podcast, Ken Burgin talks with Stan Teschke, one of the business partners, about how they manage the food, the staff, the parties and the extravagant drinks. They now have 33 stores, with 27 of them franchised, so there’s also the need to watch standards and ensure franchisees remain profitable and true to the brand.

We also discussed how Stan learned his trade as a restaurateur, what hasn’t changed with customer expectations, and the role of email, social media and traditional mail in their marketing mix. Please enjoy this wonderful interview with a master of the industry!

Direct download: 259_Taco_Bill.mp3
Category:business -- posted at: 9:00am AEDT

Breakfast gets your business and customers off to a strong start – there’s definitely money in the morning. Breakfast is easier to prepare, and you don’t need expensive chefs or high-cost ingredients. Great coffee, speedy service, and a combination of classic or new food items creates a very successful formula.

In this interview Ken Burgin talks with Graeme McCormack of Food Associates about how you can make the morning into a very profitable part of the day. They discussed beverage and menu options, how to innovate with traditional items, portion sizes, all-day brunches and packaging options for take-away.

Direct download: 258_Profitable_Breakfast_Business.mp3
Category:business -- posted at: 9:00am AEDT

We all look for good food and hospitality in a country town or tourist destination – sometimes we find it, and sometimes we don’t. This week’s guest Deborah Culhane is a lawyer working in the large rural town of Albury-Wodonga and she closely watches the success of local restaurants, cafes and wineries. Why do some succeed and others fade away?

Ken Burgin talked with Deborah about the reasons for rural businesses success, and the value of Chamber of Commerce membership for networking and discovery. We also discussed how small operators can compete with the large chains, take advantage of tourism promotions, and the value of ‘anchoring’ a business to a tourist activity.

Businesses mentioned in the podcast include The Black Sheep in Coryong, Boynton’s Feathertop Winery and Riverdeck at Albury. Also check the videos from Tourism Australia’s Restaurant Australia campaigns.

Direct download: 257_Cafe_and_Restaurant_Success_in_Rural_Areas.mp3
Category:business -- posted at: 9:00am AEDT

The B Corp movement says that business impacts and serves more than just shareholders - it also has a responsibility to the community and to the planet. B Corps meet high standards of social and environmental performance, public transparency, and legal accountability. They ‘aspire to use the power of markets to solve social and environmental problems’.

In this interview, Ken Burgin talks with business advisor Tim O’Brien of about the value of B Corp accreditation, and how to achieve it. This involves assessing your performance in the areas of environmental impact, the workforce, customers, community and corporate governance. Start with the free B Impact Assessment – you may be surprised at how well you do, and B Corp advisers will help with the process. You can also hear the story of how Pablo & Rusty Coffee Roasters became certified, and the value that has added to their business.

Direct download: 256_How_a_Restaurant_or_Cafe_Can_Become_a_B_Corp.mp3
Category:business -- posted at: 9:00am AEDT