Profitable Hospitality Podcast

Before Yelp, Urbanspoon and Facebook there were newspaper reviews and annual restaurant awards – respected, sought after and still relevant. Reviews turn the spotlight on one venue; restaurant awards compares similar businesses against a range of factors, including food, beverage, service, atmosphere and value.  

In this interview, Ken Burgin talks with Cath Kerry, an experienced restaurateur who now trains judges for the annual Restaurant & Catering Australia awards. We discussed how the judging process works to ensure a fair comparison between venues, and how judges assess the quality of food, beverage, service, atmosphere and value. We also talked about international and ‘timeless’ standards, and how relevant they are for modern casual, formal and ‘fine dining’ restaurants. Winning an award or even being a finalist is a great boost for your reputation – here’s what the judges look for.


Direct download: Podcast_67_Edited_CathK.mp3
Category:business -- posted at: 10:55pm AEST